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Build products customers love to use
Make data-driven product decisions based on real-time customer feedback.
Prioritize product roadmaps
Uncover customer needs you haven’t considered yet with our precise targeting capabilities, which can help you prioritize decisions and workflows.
Gather real-time customer feedback
Collect thousands of responses in a short amount of time in order to make data-driven decisions faster than ever.
Quickly identify and solve product issues and bugs faster
Tracking changes in customer sentiment can highlight when things go wrong in real-time. Effectively target at-risk customers, ask them for feedback, and then let them know when the problem is resolved.
Make customer-centric products
Make informed decisions on projects by polling customer segments on product ideas.
Gather real-time customer feedback that helps prioritize your product roadmap. Proactively prompt engaged customers to give product suggestions and ideas.
Notes + Actions
Quickly notify customers about bug fixes, mobile app updates, and other improvements to the mobile product experience.
Follow-up on issue reports, ask clarifying questions, and close the communication loop with unhappy customers when the problem is solved.
Identify a broken customer experience with real-time customer sentiment tracking. Immediately know when your roadmap needs to shift.