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Customer Experience Powered by Sentiment

Measure shifts in customer emotion and take action in real-time to win back consumers and activate fans.

Request a Demo

Measure shifts in customer emotion and take action in real-time to win back consumers and activate fans.

Request a Demo

Apptentive customers see 90-day retention levels that are 70% higher than the average mobile app.

With Apptentive’s intelligent targeting tools and analytics, you can take immediate action on mobile, onsite, or across the web to win back customers and activate fans at scale.

Capture

Listen to feedback in real time, across multiple touchpoints to track the voice of your customer and evaluate shifts in sentiment

Analyze

Gain insights across Product, Marketing, and CX in real-time, while enriching your customer profiles

Act

Make customer-centric decisions, enhance CX, and retarget your customers based on sentiment

Capture

  • Online: Mobile, Web
  • Onsite: Kiosk, POS

Analyze

  • App Health
  • Consumer Insights
  • Fan Signals ®
  • Executive Insights
  • Professional Services

Act

  • In-app & Export Retargeting
  • First-party Profile Enrichment
  • Alerts / Workflow
  • Integrations / API

Mobile, Web, & Onsite

Collect real-time, actionable feedback from more customers across all touch points over time.

Enriched Customer Data

Measure shifts in customer sentiment over time to better understand the “why” behind your feedback, while enriching first-party data.

Precise Targeting & Measurement

Use the right tools to take action on shifting sentiment with our intelligent targeting (Ratings Prompts, Notes, Surveys, and two-way Message Center),

Customer sentiment should be at the heart of your business decisions

Apptentive powers millions of consumer interactions on billions of mobile devices. The best brands are those who listen to customers and act on feedback.

Are you dialed in?

Request a demo of Apptentive today

Request a Demo