Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey.
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Listen to feedback in real time, across your mobile channels to track the voice of your customer and evaluate shifts in sentiment
Gain insights across your mobile channels in real-time and learn the “why” behind your feedback
Route feedback appropriately based on sentiment to increase retention and make customer-centric product decisions
Get critical survey results in minutes or days, with updates needing zero technical support. Benefit from industry-expert support and bespoke data insights analysis.
Measure shifts in customer sentiment over time to better understand the “why” behind your feedback, while enriching your customer profile data.
Use the right tools to take action on shifting sentiment with our intelligent targeting (Ratings Prompts, Notes, Surveys, and two-way Message Center).