Using in-app communication tools, we power the last-mile of customer interaction: the conversation. Consumer marketing’s future is “pull,” not “push,” and customer conversation is the key for enterprise brands.
Use mobile as a vehicle to listen and respond to customer conversations.
Communicate intelligently with the right customers, at the right place, and at the right time.
Glean insights, learn, and take action based on customer feedback.
“Before Apptentive we got down to a 2-star rating. We implemented Apptentive and immediately started seeing spikes in our 5-star ratings and reviews. Within a week or so, we were up to 4-stars, and now we’re at 5-stars. It’s a good feeling to know that your app is great, but oftentimes, you don’t see the positive reviews come through. With Apptentive, we’re able to highlight that.”