Join us on June 23rd for our webinar, 5 Customer Feedback Strategies for Finance Apps. Save your spot here!

We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

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Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

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We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Notes + Actions

Prompt and inspire your mobile customers to take action in real time with Apptentive Notes.

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In-App Resources and Communication at Scale

Apptentive Notes are a powerful capability that allow you to drive customer engagement, provide rewards and incentives, and generally improve in-app customer communication. Using Notes, you can better connect with customers to keep them informed, provide resources, delight them in-app, and ultimately gather their feedback to continuously improve your mobile experience.

Communicate intelligently on a broad scale

Notes are a way to communicate with customers without asking them to take action. Quickly deliver a message to the audience or segment you need to reach, without having to release a new version of your app.

Proactively reach out to head-off problems and reduce customer churn

If you wish to communicate about a known bug or report a failed payment, send a Note to help save the relationship. Don’t wait for your next app release to take action.

Educate and delight customers

Did you add a new feature? Is there a piece of content customers won’t want to miss? Send a Note at the right time and place in the app to educate and delight, including deep linking to other resources or areas of your app.


How It Works

Boost customer retention

Whether the customer is engaging for the first time or is one of your loyal customers, a Note can be used to reward loyalty and boost retention through promotional offers or new content announcements.

Increase adoption
Gather customer feedback
Make announcements
Drive customers to content in real-time

Apptentive gives us a platform to pull all of our customers’ voices into one channel, and gives us an overall picture of what they say, how we can improve, and how to build our strategy on it. We love the great responses and positive feedback, but we see huge benefit from the critical responses and how we can improve.”

Katie Rice, Product

Head shot: Katie Rice

Related Content

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Learn about Customer Retargeting

Segment customers better with enriched first-party data, and retarget at-risk customers before it’s too late.

Learn about Loyalty & Retention

Take action on shifts in customer sentiment and behavioral changes, so you can intervene at the right time and place before it’s too late.

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Request a demo of Apptentive today.

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