Request a Demo

We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

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Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Request a Demo

We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Our Values

These values guide how we treat one another, interact with our customers, and build our product.

Deliver Customer Love

We are committed to taking a customer-first approach to our processes and our product. We listen first and embrace the emotional connection of human beings, especially in our customer relationships.

Own Your Results

We view ownership of our individual results as a responsibility to the overall team. We do not place blame on others or argue “that’s not my job.”

Be Transparent

We are committed to promoting trust and accountability. We share what’s going on and why, so everyone can make the best decisions possible.

Celebrate Change: Fail, Learn, and Improve

We celebrate experiments, risk-taking, and adaptability as opportunities to learn. We focus on improvement and execution, rather than valuing status and comfort.

Bring Your Best Self

We help each person invest in their professional development and encourage everyone to ask for help when they need it, both personally and professionally.

Take Action

We prioritize smart decisions made quickly over perfect decisions made slowly. We understand that while we might not always agree, our ability to disagree and commit effectively is crucial to our success.

Succeed Together

We respect and empower one another, invest in strong communication, and collaborate because we are all on the same team. We know people love Apptentive because anyone in the company will help you.

Be Inclusive

We hold ourselves and each other accountable in building a fair, safe, diverse, and inclusive culture of individuals that respect and care for each other so all team members have the support and opportunity to excel.

Our Benefits

Taking care of our team members’ health, well-being, and their personal and professional development is part of how we grow together.

  • Red stethoscope icon Full health, dental, and vision insurance coverage
  • Teal piggy bank icon 401(k) & Roth IRA
  • Human icon with cat Remote work
  • Blue dumbbell icon Wellness stipend
  • Dollar sign moving in all directions HRA & FSA
  • Speech bubble with plus sign EAP (Employee Assistance Plan)
  • Icon of a red sun Flexible PTO
  • Teal house icon Paid family leave
  • CareerIcons_DaysofAction_Benefit Paid days of action
  • Lightbulb icon Paid professional development
  • Red calendar icon No Meeting Wednesday
  • Red baseball icon Team bonding days

Our Culture

Photo of the Apptentive team

A Voice for Everyone

At Apptentive, we celebrate diversity through our inclusive culture. We show each other respect and value people for the way they treat our teammates, our customers, and for the contributions they make. As a team, we work to make everyone feel welcome and to increase the participation of underrepresented groups in our company.

Apptentive Customer Success Team smiling in the office

How We Work

We hire people, not robots. That’s why we help you balance work with your family, friends, hobbies, and health. We pride ourselves on being adaptable because change is a constant. We make mistakes, learn, appreciate diverse thinking, and improve as we iterate.

Apptentive employees wearing red with large customer love sign

Why We Do It

Apptentive was founded in 2011 with the mission to make it easier for companies to build stronger relationships with their customers. We wanted to use software to create a beautiful experience for companies to start conversations with their customers, but also listen to them, respond accordingly, and use the insights gained to build a more consumer-centric customer experience.

Join Us

If you share our values and enthusiasm for our vision of “A Voice for Every Customer,” you belong at Apptentive!

Inclusive, diverse, and values-driven. That’s who we are. We hire people who help us create and support an environment where we all can do and be our best.

What Our People Are Saying

Transparency is definitely a big deal here. I’ve asked many questions over my first three months to the leadership team about how my quota was set, how pricing decisions are made, and how early product decisions were made. I’ve not only received thorough answers, I’ve been asked ‘How would YOU make these decisions?’ Being welcomed into strategic decision-making conversations as an entry-level salesperson this way is definitely hard to come by.”

- Nick Dudler, Account Executive

I love working at Apptentive because everyone is so committed to our customers and their success—we embody customer love! It’s not uncommon to loop our CEO or Director of Product onto a call with a customer to let them hear their feedback or help address their pain points. Everyone chips in to give customers a great experience.”

- Veronica Rosenberg, Manager, Customer Success

It’s really awesome to work for a company that listens to customers and builds tools to listen to customers (especially as someone whose main job is to ultimately listen to customers). I’m building tools I love and want to share with others.

- Sina Yeganeh, Director of Product Management

I’ve never felt more valued as a team member and encouraged to explore ideas that I think could really make an impact.”

- Matthew Callis, Front-end Software Engineer

Apptentive’s product and approach to building it truly embodies our values. We also have an incredible community who is just as passionate about giving their consumers a voice as we are, which is a ton of fun from a marketing perspective. The work is interesting, useful, challenging, and leaves me feeling a sense of accomplishment at the end of every day!”

- Ashley Sefferman, Head of Content

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