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Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

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Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Request a Demo

We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Product Roadmap

Inform Your Product Roadmap and Prioritize Your Backlog with Customer Feedback Data

Madeleine Doyle  //  August 11, 2022  //  2 min read

In this video, Melanie Fox, Product Manager at Apptentive and Lu Reed, Senior Product Manager, share a practical demonstration of how to use customer feedback to validate and support product roadmap decisions.

Mel and Lu show exactly what tools and systems they use to collect, analyze, and act on customer feedback data. Specifically, they walk through what this looks like within the Apptentive product (but you don’t need to be a customer to understand what they’re doing).Button that says "watch"In addition, they share how to:

  • Analyze both qualitative and quantitative customer feedback without a dedicated market research or data analysis team.
  • Optimize and configure surveys, Notes, and other in-app feedback collection tools.
  • Consolidate and share data when it’s from different sources so you can see the bigger picture.
  • Prioritize backlogged feature requests within your product roadmap.
  • Close the loop with customers who provided useful feedback.

You can watch the full webinar below and download the slides to go along with it.

 

About Madeleine Doyle

Madeleine Doyle is the Senior Content Marketing Manager for Apptentive. No stranger to B2B tech, Madeleine enjoys translating complex concepts into easy-to-digest pieces of content.
View all posts by Madeleine Doyle >

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