Apptentive Named Best User Research Tool in Product School’s Annual Proddy Awards

Product School released their annual Proddy Awards, naming Apptentive as Best User Research Product for 2022!

About the Proddy Awards

The Proddy Awards are the self-proclaimed “Grammys of Product Management,” run by our friends at Product School. For the last five years, Product School has ranked the top product management tools across various categories and shared the winners with the product community. We’re honored to have been nominated multiple years in addition to winning the award for Best User Research Product for 2022.

User research with Apptentive

Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Our mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With powerful event-based targeting, brands can ask the right customers the right question at the right time—yielding industry-leading response rates that are 10x higher than web and email. Apptentive’s ability to connect identity to feedback allows brands to move faster, enhance first-party data, acquire customers at lower costs, and increase customer lifetime value.

We know that the majority of brands only hear feedback from less than one percent of their customer base despite the majority of customers waiting for their voice to be heard. Join the world’s best brands and start collecting, analyzing, and acting on customer feedback with Apptentive today.

Latest Apptentive news

Here are some of the key ways we achieved this award and saw tremendous growth this year:

• We released our new iOS SDK 6.0. Built from the ground-up, this new iOS SDK includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer.
• We analyzed more than one billion pieces of mobile customer feedback data across 1,000+ iOS and Android apps with more than 5,000 active users in our 2022 Mobile Engagement Benchmark Report, helping brands understand how they stack up to their competitors.
• We launched a podcast, Customer Love Stories. This podcast explores brand fandom – what creates fans, how businesses harness the power of fandom to drive revenue, and much more. In each episode, Apptentive’s CEO and Co-founder, Robi Ganguly, chats with an industry leader to learn about their experience with customer love.
• Our customers delivered customer love at every point within their mobile experiences, most significantly WeatherBug and FanDuel.
• We launched our Product Management Hub and Mobile Marketing Hub where we’ve collected industry-leading resources and research to help you and your team level-up.
• The new G2 fall reports and rankings are out, and Apptentive earned ten badges this quarter! Of this, four are Leader badges. We also earned Highest User Adoption in three categories.

Ready to get started with Apptentive? Request a demo today.