Our second annual Customer Love Summit will take place on July 18th, 2018, and early bird registration is now open. Reserve your spot now! If you’re a leader in mobile customer experience, you won’t want to miss out on this year’s premier, intimate mobile event of the summer. Whether you’re in product, marketing, engineering, or […]
Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. In last month’s article, we […]
How your app appears on the app store, be it Apple or Google Play, is vital to whether or not a potential user takes that final step in your app marketing funnel and hits the all important download button. This is where each visitor makes their decision on whether to bounce or install. It doesn’t […]
July in Seattle is full of endless sunshine, outdoor activities, and seasonal delights. It’s also the month that holds our favorite event of the year: Apptentive’s Customer Love Summit! If you’re a leader in mobile customer experience, you won’t want to miss out on this year’s premier, intimate mobile event of the summer. We’re thrilled […]
Welcome to the 10th installation of our product management interview series, where successful product managers across various verticals share where the PM industry is going, how to overcome challenges, and general advice. If you missed our last interview with Denise Law from The Economist, we recommend giving it a read, as well! __________________________________________________ As mobile […]
Whether it’s a notification to encourage fans to download your app’s latest update or a paid advertisement to re-engage churned customers, branded communication is an integral component to a brand’s success. App publishers have dozens of ways to communicate with their customers and deliver their messages. Unfortunately, the same is not true for customers. At […]
Today, we’re excited to officially announce the latest addition to our reporting capabilities, Apptentive Insights! Our Insights product adds to the analytical horsepower of the Apptentive platform. Where App Health gives you a quick overview of the health of your customer relationships, Insights digs into the raw text found in app store reviews, Apptentive survey […]
Last year brought incredible growth for Team Apptentive. We hosted the best minds in mobile at our first annual Customer Love Summit, grew our product suite, evolved our company values, and expanded our office space to support our ever-growing team. Over the last few months, we’ve hired some exceptional new people to continue leveling-up our […]
As product managers increasingly become a strategic power in organizations across all industries, it’s important to understand how the PM community can continue to drive the customer-centric culture forward. That’s why we’re bringing together some of the best product minds to discuss the challenges they face, how to overcome them, and how to put customers […]
Welcome to the ninth installation of our product management interview series, where successful product managers across various verticals share where the PM industry is going, how to overcome challenges, and general advice. If you missed our last interview with Dane Eppler from Concur, we recommend giving it a read, as well! __________________________________________________ As mobile engagement […]
