How to turn negative reviews into positive customer experiences

6 Ways Your Business can Benefit from Negative Reviews

By: Michael Deane. June 20, 2019

So, you’ve somehow received a couple of bad online reviews. Is your business doomed? Certainly not! Even big brands have had their fair share of angry outpour from disgruntled customers and survived. While larger companies’ reputations can sustain a few blows without actually collapsing, small businesses can’t rely on the benefit of the doubt to […]

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