In looking at 2020 mobile marketing trends, the phrase “mobile marketing” almost feels redundant. At this point, most – if not all – companies have embraced mobile as a focal point for their marketing strategies. Almost everyone has a smartphone in their pocket the majority of the day, so mobile is the best way to […]
We are thrilled to announce that Apptentive was included today on Built In Seattle’s list of Best Places to Work in 2020. In addition, Apptentive was listed on their Best Small Companies to Work For and Companies with the Best Benefits. Apptentive was ranked #69 out of 100 Best Places to Work in Seattle, #15 […]
“The way we think about this [customer experience] is that it’s not just about customer satisfaction. We live in an experience economy. What that means is that satisfaction is the lowest minimum bar,” Robi Ganguly, Apptentive CEO and Co-founder. When you think about it, this is a scary quote. What Robi’s saying is that just […]
Before we kick off the new year and new decade (crazy!), we wanted to look back and reflect on what we’ve accomplished this past year. Thank you to our customers, partners, friends, and families for filling 2019 with learning, growth, and love for Team Apptentive. Here are some of Team Apptentive’s highlights from the past […]
Local Seattle recruiting firm, Fuel Talent, launched a new podcast called What Fuels You earlier this year. CEO Shauna Swerland was inspired to create this podcast because of all the incredible people she has met in her 25-year recruiting career. Each episode features an interview with interesting and successful leaders about their journey to success. […]
‘Tis the season for the annual App Store holiday shutdown. Every year, Apple implements a code freeze on all mobile apps where no new app submissions or app update submissions will be processed. The 2019 holiday shutdown schedule will begin December 23rd and run through December 28th. The App Store shuts down during this time […]
Every holiday season, the Apptentive team takes a day to reflect on the year and celebrate all of the reasons we are thankful! This year, we decided to start a new tradition: volunteering with the amazing organization, Food Lifeline. Food Lifeline rescues millions of pounds of nutritious food from farmers, manufacturers, grocery stores, restaurants, and […]
Getting your app up and running is only half the battle. What comes next is equally as important. How do you determine what is and isn’t working? How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover […]
You know customer experience is important, but do you know the tangible business impact of CX? Do you have a full understanding of how customer experience infiltrates every stage on your customer’s journey? Customer Acquisition Customer experience never used to be part of the conversation when it came to new customer acquisition. It was always […]
With the holiday season comes people embarking on gift-buying frenzies for their loved ones. Holiday season in 2019 is projected to enjoy retail sales of around $1 trillion in the US, with 48 percent of the total sales attributed to mobile e-commerce. Holiday e-commerce spending in 2019 will rise 13 percent – more than three […]
