Meet the Team

Robi Ganguly

CEO & Co-founder

Robi grew up in Redmond, back when it was most famous for Nintendo rather than Microsoft. He spent his formative years studying Tae Kwon Do (6-time WA state champ) and experimenting with BASIC on a Sperry PC. After attending Pomona College, where he majored in Politics, Philosophy and Economics, Robi moved to San Francisco and worked for Deutsche Bank Alex Brown, experiencing the “dotcom crash” firsthand. Following DB, Robi spent 3 years at WebEx Communications, where he built one of the industry’s first SaaS pricing strategies. Robi then joined Yahoo!, where he created the Supply Management practice and set many of today’s ad standards. Since leaving Yahoo! in 2008, Robi has advised several global CPG brands on their digital communications strategies, which led him to create Apptentive.

Mike Saffitz

CTO & Co-founder

Mike grew up in Seattle, skiing, fishing, hiking, and camping in between creating bulletin board systems and building some of the Internet’s earliest websites. He attended Pomona College, majored in Computer Science and Mathematical Economics, and still daydreams about combining the two. After college, Mike spent several years in Philadelphia at the Penn Center for Bioinformatics, where he managed “big data” infrastructure and visualization. Upon returning to Seattle, Mike joined Microsoft where he spent 5 years as the Program Manager for the Windows Phone Developer Experience, during which time he was responsible for developer engagement, application compatibility, the Windows Phone 7 Developer Tools, and the Windows Phone 7 multitasking framework.

Sky Kelsey

Director of Client SDK's & Co-founder

Sky is a northern California native. He developed a love for backpacking at a young age, followed by mountain biking, and learning to fly airplanes. Sky’s first computer was an IBM PS/2, which he used to access online bulletin-board systems while in elementary school. He attended Calpoly, San Luis Obispo, and majored in Computer Engineering. After college, Sky worked for 5 years at Fortify Software, during which time the company grew from 30 to 200 people. He was responsible for several security related developer tools, as well as critical internal systems. Fortify was acquired by Hewlett Packard in 2010. He then spent 2 years at Greystripe, which was acquired by ValueClick in 2011, working on the Android Ad SDK, as well as the ad server which served hundreds of millions of requests per day.

Andrew Wooster


Andrew grew up on his family’s cattle ranch in California. After attending Pomona College, he spent 5 years at Apple. There, he worked on a variety of products, including Time Machine, Parental Controls, and software updates for Mac OS X. Since leaving Apple in 2008, he’s spent his time doing iOS development, working on everything from medical software to social photo sharing apps. When not working, he spends his time outdoors, traveling, or both.

Red Russak


Born and raised in the Pacific Northwest, Red loves tech startups, public service and community. In his free time, Red moderates the tech startup hub, StartupSeattle, and curates the local StartupDigest newsletter. Driven to help startups and startup communities, Red lives by the mantra ‘give before you get’.

Josh Tuininga


Josh grew up in the Seattle area messing around with his dad’s art materials and hasn’t stopped since. He attended The School of the Art Institute of Chicago where he studied art and technology, motion graphics and fine arts. After working as an animator for 2 years, Josh started his own freelance company which has grown into a successful design firm. He now focuses on UI design, illustration and anything else that needs some polish. His award winning work has been published in several publications including Communication Arts, HOW design magazine, Logo Lounge Annuals and numerous online journals. When he’s not designing and illustrating you can find him in his art studio painting, tinkering on the piano with his daughters or on the soccer field.

Matthew Callis

Software Engineer, Front-end

The human equivalent of Comic Sans. A transplant from Nashville, Tennessee with a background in graphic design and web development. Matthew enjoys JavaScript, candy, cheese, Wayne’s World, late night coding sessions, and long walks on the beach. Dislikes include avant-garde jazz, broccoli, and messy SCSS files.

Christy Culp

Head of Customer Success

Christy hails from the great state of Michigan. She moved to Seattle after post-college stints in Colorado, New Orleans, and DC. Her background encompasses luxury hospitality and sales operations within the IT space. Outside of work, Christy loves a good adventure, traveling, skiing, cooking, and classic novels. She also loves her Michigan State Spartans.

Nick Reinhart

Customer Development

Nick comes to us from just south in Portland, Oregon. Although not a Seattle native, he still understands all things Northwest. Nick graduated from the University of Oregon with a degree in Business and Marketing. After college, he fell in love with startups and hasn’t looked back since. Nick likes traveling, skiing, craft beer, college football, and the occasional good book.

Joel Stimson

Software Engineer, Platform

Prior to becoming a Ruby and JavaScript developer, Joel took on roles involving data analysis, marketing, account management, and sales training. He is a startup veteran who helped grow PitchBook from 7 employees to nearly 100 over his tenure. A man of many talents, Joel graduated from Whitman College with a degree in Physics and Astronomy while simultaneously making wine for several of the wineries in the Walla Walla valley. He fills his weekends with reading sci-fi, cheering on Seattle’s teams, and getting outdoors to hike, sail, and bike.

Kelly Long

Office Operations

Kelly is a startup junkie who loves to organize chaos for fun. She has a degree in business administration from the University of San Diego (go Toreros!) and a career spanning several startups in the online entertainment space. Her passions include movies, games, books, and all things culinary. For her personal claim to fame, Kelly helped create the blockbuster trivia game Scene It?, and even gave it its iconic name.

Emily Carrion

Head of Marketing

Emily, an eight year startup veteran and digital marketing leader, led marketing communications at ad-tech company Mixpo and managed marketing and mobile app releases for mobile tech startup Point Inside. An active contributor to the Seattle startup community, she serves on the Board of Directors of Seattle University’s Entrepreneurship Center and has pitched new ventures across the state as a Startup Weekend winner and graduate of Founder Institute.

Rachel Harrington

Marketing, Events

Lured in by Apptentive’s culture of collaboration and innovation, Rachel is a recent transplant to the Seattle area. She is a graduate of Montana State, where she earned degrees in marketing and graphic design and developed a passion for all things digital. Rachel can often be found running and fly-fishing… even though she has yet to catch a fish. (Going to our next Appy Hour? There is a high probability that Rachel made it happen!)

Frank Schmitt

Software Engineer, iOS

Frank joins Apptentive as a developer on our mobile client SDKs. He published his first iPhone app a couple of weeks after the App Store went live, and has been developing on iOS full-time since 2010. Prior to joining Apptentive, Frank was the lead iOS developer at MacroView Labs (later acquired by Bally Technologies), followed by a stint at Moz where he helped launch the Moz Local product and built the MozCon 2014 mobile app. When not in front of a computer he can be found building electric skateboards and vacuuming up billowing drifts of Samoyed fur. His claim to fame is taking first place in George Takei’s 2012 Halloween costume contest.

Pat Cotter

Customer Success

A native of “exotic” Buffalo (apparently they’re rebranding) and graduate of Princeton, Pat moved to Seattle after spending the better part of the past decade in San Francisco working for a variety of startups including General Assembly, Badvine and He’s motivated by the idea of helping companies better communicate and build things people want and couldn’t be happier to see his dream take flight at Apptentive. When not shamelessly promoting his hockey team, he can be found training Rosie (his pet Swissweiler), discussing Skynet, or watching Sisterhood of the Traveling Pants.

Josh “Jay” Bell

Customer Development

Best known for his ability to banter in various accents when you expect them least, Jay joins us as a soon-to-be-graduate of Seattle University. His experience has taken him from working production at Sasquatch! (Washington’s largest indie rock music festival) to introducing a new graduate program to the Albers School of Business & Economics. Jay joined Apptentive after seeing its mission embodied in the individuals he now works with, and can often be found prying hidden talents out of everyone he meets.

Jake Barnett

Software Engineer

Musician, skier, coder, Jake splits his time evenly between hacking, going to music festivals, and day-dreaming about the slopes. Originally from Lake Tahoe, he studied environmental science at the University of Oregon before moving to Seattle. Jake plans on helping Apptentive go to exciting new places with his knowledge of web technologies.

Stuart Owen Axelbrooke

Software Engineer, Platform

One of Apptentive’s Senior Engineers, Stuart is an avid machine learning and data science practitioner who finds patterns in data. A Seattle native, he enjoys climbing, photography, and thinking about elegant representations for cluster computing.

Marissa Smith

PR & Communications

A Detroit native, Marissa began her career at Fathead where her love of Communications blossomed. The intrigue of startup life and curiosity about the technology industry spurred her decision to pack up and move to Seattle to join Apptentive, and she hasn’t looked back since. While not writing press releases and pitching reporters, Marissa spends her time daydreaming of Paris and enjoying the perks of living in the Pacific Northwest.

Ashley Sefferman

Head of Content

Ashley grew up in sun-soaked Arizona and is still getting used to the Seattle rain. A startup veteran and analytics junkie, she is obsessed with data-driven storytelling, visual design, and the ways people consume digital content. Prior to joining Apptentive, Ashley worked as a marketing and content director for BigDoor, Moz, and Deal Co-op, a 2010 TechStars Seattle company. When not in front of a computer, she can be found mentoring software startups, crossfitting, watching terrible television, and catering to her rescue dog’s every request.

Byron McMullen

Software Engineer, Front-end

Byron grew up an hour south of Seattle on Lake Tapps where he picked up web development as a hobby in the late ’90s. He later attended the University of Washington where he majored both in Informatics and Economics. A passion for building great user experiences has driven his development focus, and now lead to working with team Apptentive. Byron likes video games, roleplaying games, snow skiing, water sports, and pub food.

Charlie Morss

VP of Engineering

Charlie grew up in upstate New York, but after living in Seattle for 20 years, considers himself a Seattleite. He attended Rochester Institute where he majored in Computer Science. Charlie has worked in the software industry for over 20 years and has held numerous developer and manager roles, most recently as CTO of Urbanspoon/Zomato USA. Previously, he was CTO at Audiosocket and Chief Architect/Director of Platform at AdReady. In his spare time, Charlie can be found cycling around Seattle or hanging with his wife and two dogs.

Marisa Nolan

VP of Sales

Marisa brings over 13 years of international sales experience in complex software solutions in the environmental health and safety, and energy trading risk management industries. Prior to joining Apptentive, she spent 10 years working in Europe as Business Development Manager at Allegro Development, then as Sales Director at Navita Systems building and managing teams in the EMEA. Most recently, she was Director of Global Sales and Marketing for CMO Software, where she grew the sales team five fold, significantly increased revenue, created processes and implemented strategies to accelerate revenue growth, and remodeled their pricing strategy. When she is not working on sales strategies she is most likely spending time in her greenhouse, traveling or drinking beer.

Meghan Warbis

Customer Developement

Meghan, a Washington native, decided to head over to the frozen tundra to pursue her undergrad career at the University of North Dakota. After graduating she moved back to the evergreen state with a new love for hockey and a renewed appreciation of mountains. Meghan has been searching for the perfect startup since graduation and is happy to have found a home here at Apptentive. During her free time she can be found trying to start a rollerblading movement in the greater Seattle area (though she isn’t very good).

Vageesh Kumar

Director of Product Management

Vageesh’s 11 year career has spanned across management consulting, marketing, and product management. As a consultant at Booz & Co, he advised C-level clients at Fortune 500 companies on growth, operations, and M&A, and was also part of a five-member team that led expansion in India. As Head of Market Research at Bayer, he experienced first-hand the challenges of engaging customers. He’s delivered mobile and big data products at VMware, Amazon Web Services, and a VC funded startup in Seattle where he was a Co-Founder. In his free time, Vageesh enjoys working out, reading, and meditating. He has engineering degrees from IIT Bombay and Northwestern, and an MBA from University of Chicago.

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