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Apptentive's solution measures shifts in sentiment from customer experience to win back consumers and activate fans. Using intelligent tools and precise targeting, Apptentive helps enterprise brands capture actionable emotions and feedback from the 90 percent of consumer voices typically missed, and quickly turns that feedback into action. Apptentive gives marketers, product managers, and customer experience leaders the keys to their customers' hearts through historical insights into brand loyalty and shifting emotions to support customer-centric decisions.

The company powers millions of consumer interactions across billions of mobile devices each month, and helps the world's top brands—including JetBlue, Buffalo Wild Wings,, Viacom, NPR, Capital One, Zillow, and eHarmony—proactively listen to and engage with their consumers to enhance customer love and improve customer experience.

Key Facts

80% Increase in Positive Customer Sentiment
500% increase in App Store ratings & reviews
>600M conversations powered monthly
3B devices engaged
100x increase in customer feedback


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February 25, 2020
Fira Gran Via, Booth: App Planet Hall 8.1A11

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