How does your app stack up against others in your industry? Download our 2021 Mobile Customer Engagement Benchmark Report to find out!
Request a Demo
We tailor each demo to your specific business needs. See it for yourself and contact us today!
Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:
Guide
View resourceGuide
7 Steps to Product Roadmap Success
Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.
Request a Demo
We tailor each demo to your specific business needs. See it for yourself and contact us today!
Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:
Guide
View resourceGuide
7 Steps to Product Roadmap Success
Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.
Ratings + Reviews
Rapidly boost customer acquisition and reputation by targeting the right customers at the right times within your app experience.
Prompt the right people at the right place and time
Apptentive Ratings Prompts are an intelligent mobile app ratings flow that prompts customers to rate your app when it’s least disruptive to shopping and other high-value experiences. In addition to gathering customer feedback, this results in more relevant ratings and reviews, especially after updates, and helps you gauge how customers feel about your app.
Ratings Prompt Flow
The Apptentive Love Dialog is a unique way to gauge customer emotion in the moment. Our Ratings Prompts help you understand how customers feel about your app by asking a simple question: “Do you love our company?”
Ratings Prompts help you:
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Boost five-star ratings
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Intercept negative feedback
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Drive organic downloads
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Gauge customer sentiment
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Activate your silent majority
How It Works
Understand customer sentiment before prompting for ratings
Connect with people who are having a great experience within your app and encourage them to share it in the app stores. Ratings prompts need to be paced across time, as the app stores allow only a limited number of submitted ratings per customer. Ask those who don’t love your app to complete a short survey or connect with your team directly, so that problems can be quickly addressed before ratings are encouraged again.
Apptentive has been a game changer, both in terms of review counts, as well as our overall rating, and has become a key piece of our ASO strategy.”
Related Content
How Dunkin’ went from 2-stars to 4.5-stars and obtained 20% survey response rates in iOS 11.
How Zillow uses Apptentive to increase app ratings, gather customer feedback at scale, and build features people are requesting.