We know it’s not business as usual right now, and we’re here to help. Check out our latest COVID resources.
We tailor each demo to your specific business needs. See it for yourself and contact us today!
Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:
Guide
View resourceGuide
The Five Stages of Reducing Mobile Customer Churn
Retention is a top priority for mobile marketers. Our new five-step framework is here to help you improve your existing strategy.
Guide
View resourceGuide
2020 Mobile App Engagement Benchmark Report
Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement.
We tailor each demo to your specific business needs. See it for yourself and contact us today!
Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:
Guide
View resourceGuide
The Five Stages of Reducing Mobile Customer Churn
Retention is a top priority for mobile marketers. Our new five-step framework is here to help you improve your existing strategy.
Guide
View resourceGuide
2020 Mobile App Engagement Benchmark Report
Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement.
Ratings + Reviews
Gather more feedback at the right time in your app experience with our precision targeting.
Prompt the right people at the right place and time
Ratings Prompts are an intelligent app ratings flow that prompts customers to rate your app when it is the least disruptive. This results in more relevant ratings and reviews after each app update, and helps gauge customer sentiment/emotion.
Ratings Prompt Flow
It is important to understand how you can help improve your customer experience when they are most likely to tell you. Our Ratings Prompts help gauge customer sentiment for your app by asking a simple question: “Do you love our company?”
Ratings Prompts help you:
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Boost five-star ratings
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Intercept negative feedback
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Drive organic downloads
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Gauge customer sentiment
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Activate your silent majority
How It Works
Understand customer sentiment before prompting
Connect with people who are having a great experience within your app, and encourage them to share it in the app stores. Ask those who don’t love your app to leave feedback or fill out a short survey or connect with your team directly.
Apptentive has been a game changer, both in terms of review counts, as well as our overall rating, and has become a key piece of our ASO strategy.”
Related Content
How Dunkin’ went from 2-stars to 4.5-stars and obtained 20% survey response rates in iOS 11.
How Zillow uses Apptentive to increase app ratings, gather customer feedback at scale, and build features people are requesting.