How does your app stack up against others in your industry? Download our 2021 Mobile Customer Engagement Benchmark Report to find out!

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We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

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Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Request a Demo

We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Apptentive’s Love Dialog

Understand how your customers feel about your brand over time to boost customer acquisition and retention by targeting the right customers at the right times.

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An Effective Solution to Gathering Individual Sentiment

The Apptentive Love Dialog is a fast, high volume pulse check on a customer’s sentiment. With over 1 billion people who have answered the Love Dialog question in over 22 languages across 40 countries with a response rate of 93%, the Love Dialog will help your product teams garner fast, pinpointed feedback and your CX teams to predict churn before it happens. Marketing teams benefit from the easy identification of evangelists, resulting in higher ratings and reviews.

How it Works

The Apptentive Love Dialog is a unique way to gauge customer emotion in the moment. The dialog helps you understand how customers feel about your app by asking a simple question: “Do you love our company?”

If customers don’t express satisfaction for your experience and answer “No” to the
Love Dialog, you have an opportunity to gain valuable feedback on the issues encountered,
mitigate any problems, and turn the experience into something they DO love.

The Apptentive Love Dialog helps you:

  • Boost five-star ratings
    Boost five-star ratings
  • Intercept negative feedback
    Intercept negative feedback
  • INCREASE RETENTION BY PREDICTING CHURN
  • MEASURE CUSTOMER SENTIMENT OVER TIME
  • Activate your silent majority
    Activate your silent majority

How It Works

Measure sentiment over time

By asking your customers regularly, you can track over time the percentage of customers who love your brand and build your unique Love Score. Designed to be answered quickly, the Love Dialog is also effective at being asked multiple times, enabling it to be uniquely useful on an ongoing basis. The intelligent prompt only appears when it’s least disruptive to the customer experience.

Benchmark across your industry
Respond to negative feedback down to the individual level
No app updates required
Love Dialog prompt on mobile phone
Benchmark your Love Percentage against your industry

Related Content

How Dunkin’ went from 2-stars to 4.5-stars and obtained 20% survey response rates in iOS 11.

How Zillow uses Apptentive to increase app ratings, gather customer feedback at scale, and build features people are requesting.

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Request a demo of Apptentive today.

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