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See how our customers use Apptentive to improve their customer experience.
“Apptentive gives us a platform to pull all of our customers’ voices into one channel, and gives us an overall picture of what they say, how we can improve, and how to build our strategy on it. We love the great responses and positive feedback, but we see huge benefit from the critical responses and how we can improve.”
“With Apptentive, we are now able to take people who may not be as satisfied, may be having a problem, or are experiencing a bug and redirect them really easily into our existing customer service system. Also, I can read it as a product owner every day and help facilitate bringing that qualitative feedback to the team.”
“Apptentive helped us improve the quality of our product by looking through trending reactions in our community, which helps us make decisions about our product and business based upon the data we pull from the tool.”
“You can now count us among some of Apptentive’s biggest fans! From our CEO down, Apptentive has become a known value-add tool throughout our company. In fact, I’m giving a short presentation on the insights we’ve derived from Apptentive at our next all-hands company meeting! We LOVE Apptentive.”
Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Apptentive’s solution in the mobile apps of hundreds of clients like Advantis Credit Union to drive data-driven product decisions and increase member retention. Learn more about how Alkami and Advantis use Apptentive to increase ROI for Advantis and improve customer satisfaction, loyalty, and retention.
“Apptentive has been key in helping us improve ROI for our clients and convert challenging scenarios like facilitating app reviews from silent users who love the digital experience.”