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Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

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We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Podcast

Customer Love Stories Podcast: Episode Two

Madeleine Doyle  //  February 13, 2022  //  2 min read

 

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with the CEO of Product School, Carlos Gonzales de Villaumbrosia to talk about customer love.

Carlos and Robi spend time exploring how sports fandom translates into business. Why do certain athletes cultivate passionate fans? And how can brands do the same thing? How does Product School create happy customers and fans?

Timestamps

  • 0:00 – Introductions
  • 1:06 – Inherited fandom vs. chosen fandom
  • 4:38 – How living your values creates fans
  • 8:26 – The value of community and how that applies to business
  • 10:46 – How Product School cultivates fans
  • 13:00 – Why happy customers do your marketing for you
  • 14:12 – The magic that leads the deeper fans
  • 20:00 – How to foster super fans
  • 22:28 – Why listening to customers is key
  • 23:51 – How fans improve your business
  • 31:40 – Learning and growing from mistakes
  • 37:00 – How and why the spirit of sportsmanship thrives in business

Connect with Robi here: https://www.linkedin.com/in/robiganguly/.
Learn more about Apptentive and what customer love means to us: https://www.apptentive.com/.
Free 30-day trial of Apptentive: https://be.apptentive.com/signup.

Connect with Carlos here: https://www.linkedin.com/in/villaumbrosia/.
Learn more about Product School: https://productschool.com/.

About Madeleine Doyle

Madeleine Doyle is the Senior Content Marketing Manager for Apptentive. No stranger to B2B tech, Madeleine enjoys translating complex concepts into easy-to-digest pieces of content.
View all posts by Madeleine Doyle >

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