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Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

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We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

7 Steps to Product Roadmap Success

Learn how to fight feature creep, deliver the right value, and translate vision into action. Let us help you revitalize your product roadmap today, and help make 2021 your year.

Download Now

Targeting & Remarketing

The Ultimate Guide to Closed-loop Feedback

Madeleine Doyle  //  December 17, 2021  //  1 min read

While closing the loop certainly benefits companies by helping inform product roadmaps, drive marketing initiatives, and increase customer loyalty, it also benefits customers directly to know their voice is being heard (and acted upon!). Customers want to know you’re not just hearing their feedback—you’re acting on it, too.

In our latest guide, The Ultimate Guide to Closed-loop Feedback, learn the best practices, tools, tips, and actionable ways you can incorporate closed-loop feedback into your product and marketing strategies. 

In case you’re not convinced, here are a few wild statistics:

  1. Of the 95% of companies who collect customer feedback, only 10% use the feedback to improve, and only 5% tell customers what they are doing in response to what they heard. (Gartner)
  2. Companies that close the feedback loop can improve their customer retention by an average 10%. (NPS Benchmark)

In this guide, you’ll learn:

  • What is closed-loop feedback, and why does it matter?
  • What are some best practices, tools, and tips?
  • The #1 key to closing the feedback loop
  • How can different teams successfully practice closed-loop feedback cycles?

Download The Ultimate Guide to Closed-loop Feedback

About Madeleine Doyle

Madeleine Doyle is the Senior Content Marketing Manager for Apptentive. No stranger to B2B tech, Madeleine enjoys translating complex concepts into easy-to-digest pieces of content.
View all posts by Madeleine Doyle >

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