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Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

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Guide

The Five Stages of Reducing Mobile Customer Churn

Retention is a top priority for mobile marketers. Our new five-step framework is here to help you improve your existing strategy.

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Guide

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Guide

2020 Mobile App Engagement Benchmark Report

Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement.

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We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

The Five Stages of Reducing Mobile Customer Churn

Retention is a top priority for mobile marketers. Our new five-step framework is here to help you improve your existing strategy.

Download Now

Guide

View resource

Guide

2020 Mobile App Engagement Benchmark Report

Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement.

Download Now

Customer Experience

4 Ways to Proactively Engage with Mobile Customers

Ashley Sefferman  //  August 29, 2018  //  1 min read

In order to offer your mobile customers a better experience, proactively engaging with them is a must.

Mobile allows brands to learn so much more about customer behavior and actions, yet it’s up to the brand to use this data to build richer profiles in order to gain a true understanding of its customers. Anticipating customer behavior requires a well-planned strategy, full of opportunities to delight and surprise.

In our new guide 4 Ways to Proactively Engage with Mobile Customers, you’ll learn four tips to proactively engage your mobile customers, along with step-by-step practices and examples to get you started.

4 Ways to Proactively Engage with Customers

The guide covers strategies for:

  • Humanizing your mobile experience
  • Giving customers a voice
  • Validating customer feedback
  • Using feedback to prioritize your product roadmap
  • And more!

Anticipating customer behavior is a skill for all marketing teams to master. Spend time learning what your customers want and need before they tell you in order to offer the best experience possible by grabbing your copy now!

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About Ashley Sefferman

Ashley Sefferman is Head of Content at Apptentive. A digital communication and content strategy enthusiast, she writes about multichannel engagement strategies, customer communication, and making the digital world a better place for people. Follow Ashley on Twitter at @ashseff.
View all posts by Ashley Sefferman >

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