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The Five Stages of Reducing Mobile Customer Churn

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2020 Mobile App Engagement Benchmark Report

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We tailor each demo to your specific business needs. See it for yourself and contact us today!

Thanks for reaching out! While you wait for confirmation from an Apptentive team member, you may find these free resources to be of interest:

Guide

View resource

Guide

The Five Stages of Reducing Mobile Customer Churn

Retention is a top priority for mobile marketers. Our new five-step framework is here to help you improve your existing strategy.

Download Now

Guide

View resource

Guide

2020 Mobile App Engagement Benchmark Report

Apptentive’s annual mobile app engagement benchmark report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement.

Download Now

Join Us at the 2018 Customer Love Summit

Ashley Sefferman  //  March 28, 2018  //  3 min read

July in Seattle is full of endless sunshine, outdoor activities, and seasonal delights. It’s also the month that holds our favorite event of the year: Apptentive’s Customer Love Summit! If you’re a leader in mobile customer experience, you won’t want to miss out on this year’s premier, intimate mobile event of the summer.

We’re thrilled to announce our second annual Customer Love Summit will take place on July 18th, 2018, and early bird registration is now open. Act quickly as space is limited, and early bird ticket pricing (the lowest ticket price available!) ends on May 31st.

For a highlight reel from last year’s summit, check out the video below.

Why attend?

The main reason to attend the Customer Love Summit is to learn. During the summit, you’ll learn from speakers from major brands who are leading the industry in mobile customer experience. Through small group breakout sessions and access to speakers due to a cap on summit attendees, you’ll have the opportunity to map out how your business goals directly align with what you’ll learn to provide a clear picture of the value your company will receive from sending you to the event.

Not only will you learn from leading industry experts, you’ll also get time to meet with your peers. Sharing and ideating with counterparts can spark rich insights that you can immediately bring back to your own company and team. Want to meet fellow product managers, mobile marketers, or customer experience experts working on similar initiatives? The Customer Love Summit has been strategically sized in order to be big enough to meet a variety of attendees, but intimate enough to foster meaningful conversation. We’ve even set aside dedicated time throughout the day for peer-to-peer networking sessions so you can connect more deeply with other attendees.

To give you an idea of who you’ll meet, last year’s attendees included:

2017 Customer Love Summit attendees

Our speakers

Our 2018 speakers will cover a variety of topics including how to measure customer experience, how to drive loyalty, implementing listening mechanisms, how to make sense of all your customer data, the rise of the CXO/CCO, changing team structures, and of course how to earn, value, and measure customer love. Whether you’re in product, marketing, engineering, or other, our world-class speaker lineup will have something for everyone working to make the mobile world a friendlier, more impactful place for all.

At Apptentive, we’re all about driving #customerlove and better business by raising up underrepresented voices. This year, we’ve put our money where our mouth is and have committed to featuring a lineup of underrepresented trailblazers who push the limits of mobile experience technology. Below are a few highlighted speakers, with more to follow!

2018 customer love summit speakers

Our venue

The one-day, action-packed summit will be held at The Columbia Tower Club which features breathtaking 180° views of the Puget Sound and Mt. Rainier. Between the incredible location and surprises throughout the day, we guarantee you’ll be feeling the (customer) love in no time!

2017 Customer Love Summit session

Register now

Join us for an intimate, actionable day of insights at the 2018 Customer Love Summit. Act quickly as space is limited, and early bird ticket pricing (the lowest ticket price available!) ends on April 30th. Reserve your spot today!

About Ashley Sefferman

Ashley Sefferman is Head of Content at Apptentive. A digital communication and content strategy enthusiast, she writes about multichannel engagement strategies, customer communication, and making the digital world a better place for people. Follow Ashley on Twitter at @ashseff.
View all posts by Ashley Sefferman >

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