New Apptentive Product: Public Reviews
We know you love getting feedback on your apps using Apptentive, and we also know you still get feedback in the app stores. But what if analyzing your public reviews didn’t have to be so arduous? What if you didn’t have to visit multiple sites or add categories to spreadsheets?
Starting today, all of that feedback can now live in one place. We’re thrilled to introduce a new Apptentive product, Public App Store and Google Play Reviews.
What are Public Reviews?
You told us that one of your most inefficient activities was creating categories for your reviews. Public Reviews takes pain out of categorizing, and allows you to quickly and efficiently tag information from your public App Store and Google Play reviews, which is reflected in your Apptentive dashboard.
To get started, visit the Reviews tab inside Apptentive and add tags to your reviews, like Feature Request, Bug, or Promoter. Then, use the filters to analyze groups of reviews by tag, star rating, or time period. It’s all stored in Apptentive, so your team can collaborate as you tag and monitor your review content.
We’d love your feedback!
Public Reviews is a brand new product, so expect to see some updates and changes as we learn and understand how the product is working for you. As a note, reviews are only available for apps in the U.S. App Store and the English version of Google Play (for now).
If you have feedback on the product or your experience categorizing your reviews, shoot us an email at firstname.lastname@example.org. We want to hear from you!
What are you waiting for? Log in to Apptentive today to start viewing, tagging, and analyzing your reviews.