Jeff Rutherford, of APPetite PR and I talked for a bit during a Google Hangout about app marketing, what we’re seeing in the world of app development and how to build a successful app, audience and brand. It’s our first video interview and we had some fun, let us know what you think in the comments!

In the interview we covered a number of topics, here’s a brief overview:

  • What Apptentive does and why we started the company
  • Why the App Store isn’t a good place for customer communication and how developers can use their app in order to connect with their app customers
  • How app developers can save 10′s of thousands of dollars by conducting research with their own customer base
  • Why the debate about app store reviews and responses is a good conversation
  • Some common mistakes that developers are making in making and marketing their apps
  • What I’d do if I was having a beer with a developer and why we’d be talking about love
  • How to think about social hooks, sharing and when it can be used for great leverage
  • Why you have to worry about trust and be wary of misleading consumers
  • How a dialog with a customer can lead to real-world sharing of your app
  • How software has truly entered the consumer age
  • See Jeff share an app with me that he loves, Tweetbot